Quality Question Bank
for Exam preparation

Q2. The concept that it is easier and less costly to do the work right the first time is called:

1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process

Q3. The objective of Design of Experiments (DOE) is to

1. Map all process steps and determine their average duration
2. Establish optimal process performance by finding the right settings for key process input variables
3. Establish how well the process runs for all possible machine input variables and settings
4. Determine the mean and standard deviation of a population key process input variables

Q4. ISO 9001:2015 requires that the quality policy:

1. Must be reviewed for continuing suitability
2. Must be communicated and understood within the organization
3. Must provide a framework for establishing and reviewing quality objectives
4. All of the above
5. None of the above

Q5. Which is not listed as one of the eight wastes?

1. Waiting
2. Excess machine capacity
3. Transporting
4. Overproduction

Q6. SIPOC

1. Suppliers, Inputs, Procedure, Outputs, Customers
2. Simple, Inputs, Process, Outputs, Complex
3. Simple, Inputs, Procedure, Outputs, Complex
4. Suppliers, Inputs, Process, Outputs, Customers

Q7. A deliverable of the Improve phase is to

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q8. Plan-do-study-act cycle is a procedure to ______________

1. Overall improvement
2. Continuous improvement
3. Permanent improvement
4. Immediate improvement

Q9. elements of quality management system are ______________

1. organizational structure
2. responsibilities
3. procedures
4. all the three

Q10. Random variance in a process, as measured by the standard deviation, can be directly reduced by:

1. identifying patterns of variance using control charts
2. improving the overall system of production
3. increasing the number of quality inspectors
4. making use of run charts
5. making better use of Pareto charts